Terms of Service

Last updated: 5 November 2025

These Terms of Service ("Terms") govern your use of TPM HIVE's wholesale services and website operated by THEPEPPERMINT LTD ("Company", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access our services. These Terms apply to all visitors, users, and others who access or use our wholesale services.

1. ACCEPTANCE OF TERMS

By accessing and using TPM HIVE's wholesale services, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using our services, you shall be subject to any posted guidelines or rules applicable to such services.

2. WHOLESALE ACCOUNT REQUIREMENTS

To access our wholesale services, you must:

  • Be a legitimate business entity with valid business registration
  • Provide accurate and complete business information
  • Have a valid business tax identification number
  • Meet our minimum order requirements
  • Agree to our credit terms and payment conditions

We reserve the right to approve or reject wholesale account applications at our sole discretion.

3. PRODUCTS AND SERVICES

TPM HIVE provides wholesale distribution services for beauty and healthcare products. We offer:

  • Premium beauty and healthcare product lines
  • Competitive wholesale pricing
  • Bulk order fulfillment
  • Product sourcing and procurement
  • Account management and support

Product availability, pricing, and specifications are subject to change without notice. We reserve the right to discontinue any product at any time.

4. PRICING AND PAYMENT TERMS

All prices are quoted in British Pounds (GBP) and are exclusive of VAT unless otherwise stated. Payment terms are as follows:

  • Net 30 days for approved wholesale accounts
  • Payment must be made by bank transfer or approved credit terms
  • Late payments may incur additional charges as specified in our credit agreement
  • We reserve the right to require payment in advance for new accounts or large orders

Prices are subject to change without notice. All orders are subject to credit approval.

5. ORDERS AND FULFILLMENT

Order processing and fulfillment terms:

  • All orders must be placed through our approved channels
  • Minimum order quantities may apply
  • Orders are subject to product availability
  • Delivery times are estimates and not guaranteed
  • We reserve the right to cancel orders due to product unavailability

Risk of loss and title to products pass to you upon delivery to the carrier.

6. RETURNS AND EXCHANGES

Returns and exchanges are subject to the following conditions:

  • Returns must be authorized by TPM HIVE prior to shipment
  • Products must be in original, unopened condition
  • Returns must be made within 30 days of delivery
  • Return shipping costs are the responsibility of the customer
  • Restocking fees may apply

We reserve the right to refuse returns that do not meet our return policy requirements.

7. INTELLECTUAL PROPERTY

All content, trademarks, and intellectual property on our website and in our materials are owned by TPM HIVE or our licensors. You may not:

  • Use our trademarks or logos without written permission
  • Copy, modify, or distribute our content
  • Reverse engineer our products or services
  • Use our intellectual property for unauthorized commercial purposes

8. PROHIBITED USES

You may not use our services:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

9. LIMITATION OF LIABILITY

In no event shall TPM HIVE, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for all damages shall not exceed the amount you paid us for the services in the twelve (12) months preceding the claim.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless TPM HIVE and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. TERMINATION

We may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using our services or contact us to close your account.

12. GOVERNING LAW

These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. CHANGES TO TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

14. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our services.

15. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

THEPEPPERMINT LTD

TPM HIVE

E-mail: info@tpmhive.com

Contact No: +44 0114 308 8640